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Sustaining customer trust and business with good data privacy practices

Hong Kong, March 20, 2020 - While technology advancements have opened the way for big data and data intelligence looking into customers’ behaviors and needs, customers are far more aware of their personal data privacy rights than ever before. Also faced with the latest personal data compliance requirements that reflect what customers have to say, businesses especially those with access to massive sensitive personal data of customers and employees can no longer ignore or play down data privacy concerns.

Non-stoppable incidents of personal data breaches, leaks or hacks happening to emerging local companies, market leaders and even global tech giants keep signaling that data privacy concerns will leave no company immune and will be a talking point that never ends in the business world. Companies have, or should have, learned that to secure customers’ trust, there needs to be data privacy best practices in place putting transparency, governance and accountability altogether.

This says why we hear many companies have increased their expenses in data privacy protection services. And with this highly professional category of IT service outsourced well, they do obtain tangible business gains through reassuring takeaways:


  • Delivering all-rounded security services to strengthen security defenses and lower costs
  • Identifying vulnerabilities and gaps in information security
  • quickly implementing comprehensive security measures and aligning security requirements with business objectives
  • Adopting a proven, proactive security approach to ensure excellent service delivery
  • Fulfilling government regulations and financial market rules
  • Reducing data privacy incidents and service interruptions
  • Boosting customer confidence and preserving corporate image


While IT security services range from planning to assessment, audit, training and more, privacy impact assessment (PIA) is the cornerstone that can guide your business through complete data privacy planning for sustainable best practices.

All in all, whether you are a startup, SME, growing business or well-established company, you won’t find a better timing than now that can justify your investment in data privacy, and that’s worth making it the professional way, for your sustainable future.