Success Stories

Hong Kong, May 26, 2025  - Kerry Properties adopted C&T's ProSmart, Transforming Procurement and Setting a New Industry Benchmark.

As digital transformation reshapes industries worldwide, Kerry Properties, a premier Hong Kong-based property investment and development firm is spearheading innovation through strategic technology adoption. Recognizing the critical need to enhance operational efficiency and sustain competitive advantage, the company has deployed C&T’s ProSmart procurement solution to establish the Kerry Properties eTender System, revolutionizing its sourcing workflows. Mr. Wilkie Lee, VP of Project at Kerry Properties (H.K.) Limited, stated, "The transition to Kerry Properties eTender System delivers dual strategic advantages, it drives measurable operational efficiencies while advancing our sustainability agenda. This digital transformation initiative directly supports our corporate ESG commitments, reinforcing Kerry Properties' leadership in responsible business practices." 

 

Traditional Procurement – A Time Consuming and Inefficient Process                                                                                                                                   

As a leading property developer in Hong Kong, Kerry Properties recognized that its traditional procurement processes could no longer meet rapidly evolving demands. The cumbersome paper-based tender system was not only time-consuming but also prone to errors and information asymmetry, requiring extensive manual review. Mr. Wilkie Lee, VP of Project at Kerry Properties (H.K.) Limited, emphasized, "Our organization manages a high volume of tender processes each year. The legacy procurement workflows proved inefficient and resource intensive. E-procurement system has transformed this paradigm its intuitive platform enables our procurement team to execute tasks with unprecedented speed while maintaining rigorous clarity and operational efficiency." 

 

A Stable and Reliable System Ensuring Business Continuity 

Kerry Properties' IT and project teams proactively sought an optimal solution to enhance procurement efficiency while ensuring business continuity and stability. The organization required a procurement system that would fulfill several critical business objectives: 

• Ensure Business Continuity – The system must maintain uninterrupted operation under extreme conditions (e.g., COVID-19, severe weather). 

• Minimize Errors & Ensure Fairness – Automated controls reduce human error and enhance transparency in procurement processes. 

• Automate Workflows – Improve operational efficiency by reducing reliance on manual interventions. 

• Enable Full E-Procurement – Streamline tender submission and management for faster response times. 

 

Building a Fully E-Procurement Process 

After a thorough evaluation process, Kerry Properties partnered with C&T to develop the Kerry Properties eTender System. The system offers comprehensive functionalities, including supplier registration, quotation invitations, spend analysis, supplier qualification reviews, tender evaluations, and document management. By introducing automated and auditable digital workflows, the system ensures high transparency and visibility, significantly enhancing procurement efficiency and performance. 

Mr. George Tee, VP of Technology & Innovation at Kerry Properties Limited, stated, "Digital transformation represents an imperative trend in today's business landscape. By leveraging cutting-edge digital solutions, we are driving operational excellence across our procurement functions. The implementation of system enables us to replace legacy paper-based processes with streamlined digital workflows, significantly enhancing efficiency while accelerating our digital transformation journey. " 

 

Key Benefits of ProSmart: 

•  Automated supplier data management – Instant access to vendor profiles. 

•  Faster tender cycles – E-invitations reduce processing time. 

•  Enhanced data integrity – Minimizes errors in documentation. 

•  Compliance-ready reporting – Meets audit and regulatory requirements. 

•  90% paper reduction – Supports environmental sustainability. 

 

Mr. Wilkie Lee, VP of Project at Kerry Properties (H.K.) Limited, added, " Kerry Properties eTender System ensures traceability and compliance, critical for fair procurement practices. Its automation also aligns with our ESG commitments by cutting paper waste." 

 

Joint Workshop Showcases Kerry Properties eTender System Capabilities 

To help suppliers better understand the system's applications, Kerry Properties invited C&T's team to host a system launch workshop in early March this year. During the event, Kerry Properties demonstrated the system's functionalities for the first time, explaining how it streamlines procurement and tender workflows ensuring all suppliers can easily submit bids via the Kerry Properties eTender System. Mr. George Tee, VP of Technology & Innovation at Kerry Properties Limited, remarked, "While we have successfully implemented our own digital transformation, we also want suppliers to recognize how this comprehensive eTender system can enhance their operational efficiency moving forward." 

Mr. Tim Lo, Sales Director at C&T, who attended as a guest speaker, stated, "C&T is honored to be invited by Kerry Properties to showcase ProSmart's advantages. This platform not only drives digital transformation for enterprises but also saves suppliers significant time in tender submissions, benefiting all parties involved. " 

Mr. George Tee, VP of Technology & Innovation at Kerry Properties Limited, added, "As Kerry Properties eTender System represents a new system for many suppliers, we will conduct regular workshops to help them adapt quickly and maximize the platform's potential. " 

 

George Tee, (far left), VP of Technology & Innovation at Kerry Properties Limited, Tim Lo, (second from left), Sales Director at C&T, and Wilkie Lee, (far right), VP of Project at Kerry Properties (H.K.) Limited. 

 

Kerry Properties invited C&T to present ProSmart system in early March

 

Future Expansion Across Business Units                                                 

Kerry Properties plans to extend ProSmart to other operations, driving companywide digital transformation. Ongoing training will empower staff and suppliers, enhancing agility for future challenges.